All these things can be reported online https://www.fixmystreet.com/ & your report will be redirected to the relevant council or authority.
I used it a couple of weeks ago & am pleased to say the huge hole has been filled! You can pinpoint the location & upload photos too. You get an acknowledgement e-mail & a follow up asking if the issue has been resolved. Check it out to see what's been reported in your area.
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